Journal

Articles

Notes from the bridge between UX and the law.

24 May 2026
A.I. won't fix your digital compliance problems
AI systems have a reputation for producing plausible-sounding nonsense, otherwise known as 'hallucinations'. That's obviously not something you want happening when the AI has been asked to detect compliance risks worth millions of dollars.
16 May 2026
"First, kill all the lawyers."
In enterprises operating in regulated sectors like energy and financial services, nothing is permitted to go live until a lawyer has reviewed it. And yet risks and issues continue to fall through the cracks. Don't blame the lawyers.